Chatter Chat with Chatbots!

Technologies are transforming the hospitality industry, as it becomes an awesome tool that addresses consumer demands for customisation and efficiency.

Don’t believe? Ok read on!

Let’s meet Lisa. Lisa is a guest planning to dine at your restaurant tonight.

She needs to know from the chef about the signature dishes served, the happy hours for drinks and if the cuisine she likes is available.

How would Lisa feel about your place if she could chat on Facebook messenger and get replies or receive personalized suggestions, without even having to pick the phone and make a call.

Lisa is going to feel taken care of, treated like a VIP, she is going to love your restaurant! And tell her friends. And this doesn’t stop here. Lisa can provide her feedback via the same system. So no comment cards or feedback apps needed.

Chatbots are extremely simple to plug in. There are easy to use chatbots like Chatmojo that can be plugged with your FB page. So as the guest who visits the messenger page, can start conversing and get Artificial Intelligence (AI) based replies to keep the guest engaged and get necessary information.

This is what technology is about and this is what Chatbot is all about. In our ‘always on’, connected world, guests are becoming increasingly demanding in how they want to communicate with the restaurant. They want services quite literally ‘on tap’. And they want you to be on the platforms they use daily, rather than download yet another app on their smartphones.

Chatbots are a great tool for businesses to use, for customer service at restaurants and hotels.

Basically Chatbots are robots that talk like human beings. That will help answer any questions about your place that your guest may have. What’s wonderful about chatbots like Chatmojo is that it’s basically like having a buddy that is really well-informed about the place. The best part about them is that Chatbots don’t sleep, and can therefore be quizzed whenever the need strikes.

Our guest Lisa just clicks at the options presented by the bot and sees what drinks are served and she learns about today’s dinner menu.

Nobody wants to download a new restaurant app anymore because people don’t have unused space on their smartphone and tend to only download and interact with their core apps, with messaging leading the way.

Digital marketing technology is most powerful at its outset, with each product taking its turn in the spotlight – and right now, Messenger chatbots are getting all the attention.

Why wait. Go for chatbot and let chatbot be your new friend to take care of your guests and give them the experience they are looking forward to!